PBG Consulting

Philip Gilbert : pgilbert10@yahoo.com

Experience

PBG Consulting 2009 Present
Consulting Seattle

Advise on Business Policy, Web Presence, Design and Implementation.

  • Manage team of volunteer web designers. Created online brand for MQP.
  • Delivered sites that are easy to maintain by future volunteer teams.
  • Implemented/coded sites using CSS, HTTP and ASP
 
East Asian – American Alliance 2007
2011
Principal & Founder Issaquah, WA

East Asian – American Alliance is a consulting firm assisting Korean organizations entering North American markets. With over 75 years of combined experience, the principals bring global legal and business domain knowledge to the table, enabling Korean firms to quickly set up and start profitable operations.

  • Define market strategies and tactical plans for US markets while maintaining underlying corporate values.
  • Define business model spanning Korean – American markets without compromising regional, government and cultural requirements.
 
SDL International (TRADOS Inc.) Dec 2004 Nov 2006
Enterprise Marketing Director Sunnyvale, CA

SDL, the leader in Global Information Management solutions, combined technologies (SDL/TRADOS), professional services, translation services and partners to automate content global deployment process. TRADOS, acquired by SDL in 2005, was the market leader for Computer Aided Translation automation software and pioneered Global Information Systems/Management solution.

  • Reported to VP Global Sales and CMO with limited reporting to CEO.
  • Defined and delivered global strategic and tactical marketing campaigns resulting in $15,000,000 (20%) increase in vertical market sales and $3,000,000 (40%) in enterprise sales coming from the life sciences vertical markets for CY 2006.
  • Analyzed and successfully opened new markets using SDL Global Information Management (GIM) solutions for Life Sciences.
  • Developed 1-3-5 year corporate marketing strategies and resource models that enabled SDL to dominate the vertical markets.
  •  Positioned SDL as the life sciences industry visionary for multilingual enterprise solutions to meet current and future regulatory requirements for product information.
  • Managed creative, lead generation and PR resources to fulfill brand and product campaigns, resulting in a full pipeline.
  • Created and delivered life sciences direct and internal sales training.
  •  Developed and ran multi-tier brand development marketing campaigns that incorporated web marketing, direct mail, webinars, inside sales, PR and tradeshows that culminated with an executive level seminar.
  • Created global marketing and sales campaigns based on industry analysis and Salesforece.com mining.
 
TRADOS 2007 – 2011
Enterprise Marketing Director San Jose, CA
  • Created 2005 strategic market plan, defining TRADOS’ overall direction for the executive staff, CEO and Board of Directors and obtained buy in, resulting in the acquisition by SDL in June 2005
  •  Worked with software development team to solve the buy-build equation by designing new applications and enhancing existing products.
  • Successfully drove global messaging to reposition company as premier enterprise Global Information Management solutions, increasing sales by $5,000,000 (35% 2004-2005) and supporting return to profitability
 
Intellisync Corporation Jun 2003 Sep 2004
Director, Product Management, Enterprise Markets San Jose, CA

Intellisync (now part of Nokia) was a leading provider of data and Personal Information Manager (PIM) products for the consumer and enterprise mobile device markets.

  • Reported to SVP Products and CMO.
  • Managed cross-functional development teams and coordinated activities, resulting in 14 on-time and on-budget releases across 7 product lines over 12 months, supporting more than $15,000,000 of Intellisync's revenue.
  • Managed mobile device feature requirements using Marketing Requirement Documents and Product Requirement Documents from definition to GA release for current and next-generation products.
  • Drove the product life cycle from conception to release for two new markets: web-based access to desktop information (Intellisync GoAnywhere) and server-based synchronization of PIM data.
 
Siebel Systems Inc. (Scopus)  Oct 1995 Jun 2002
Director, Product Marketing – Data Management San Mateo, CA

Siebel (now part of Oracle) was a pioneer and global leader in the CRM market with a primary focus on the enterprise segment.

  • Reported to SVP Product Marketing.
  • Responsible for all aspects of Data Management product life cycle and outbound marketing with the exception of MarkCom.
  • Corporate expert and evangelist on globalization and global deployments. Advised internal teams and customers on the best way to deploy Siebel products for regional and centralized operations, taking into account network, hardware, business and cultural requirements.
  • Drove Data Quality product line. Defined Market Requirements Document, Statement of Directions and Product Requirement Documents, focusing on the next-generation data quality products based on web technologies.
  • Customer Satisfaction Officer for global deployments and data quality, responsible for handling key customer issues. Defined and executed programs to maintain customer satisfaction goals and increase reference site participation.
  • Contributed to successful acquisition and merger of nQuire, a premier analytics software developer.
  • Released nQuire Analytics as an integrated technology in Siebel 7.0.3, supporting 7 languages, 45 days after completing nQuire acquisition.
  • Managed partner relations, including selection/removal, integration design, and joint marketing/promotions.
  • Managed pricing and revenue sharing models.
 

Director, Globalization Product Marketing

Jun 1998
Jul 2001
  •  Wrote and delivered presentations to cross functional teams resulting in buy in from individual contributors through the c-club.
  • Managed direct team of 20 Product Marketing Managers driving the activities of 200 third party resources responsible for international releases and globalization.
  • Managed globalization and global deployments of all product lines with a $ 15,000,000 - $ 20,000,000 P&L responsibility.
  • Managed Internationalization, Localization, Globalization programs through the complete life cycle definition, including defining requirements and early implementation plan for Unicode support.
  • Managed virtual marketing / release teams that span sales, QA, development, product marketing and corporate marketing.

Director Engineering Services (Scopus)

Mar 1997
Jun 1998
  • Supported product management operations, substantially contributing to defining alpha, beta and first release for Production Marketing Automation, Sales and Telecom blended call center products.
  • Developed software in TCL (a 4GL language) for Scopus vertical product lines.
  • Defined international product requirements and technical design of features, including global deployments support based on Unicode.

Sales Consultant Manager, Rest of the World (Scopus)

Oct 1995
Mar 1997
  •  Working with the business sales team defined strategies to expand sales into ASIA-PAC region. Brought nine regional partners in eight countries online in 12 months.
  • Selected, trained and delivered technical/field sales support throughout ASIA-PAC region.

Sales Consultant, Bay Area Region (Scopus)

Jun 1994
Oct 1995
  •  Achieved top sales team in first year by exceeding sales quota and attained Presidents' Club status in five months, delivering $3,000,000 (20%) of total revenue.
 
Borland International, Inc. 2007 – 2011
System Engineer, InterBase Sales San Mateo, CA

 Borland sold business productivity tools to consumer (B2C) and business (B2B).    

 
Ingress Systems 2007 – 2011
Product Marketing Manager Netherlands

Along with Oracle, Sybase, IBM and Informix, Ingress pioneered relational database systems.

 
Plexus Systems Inc. 2007 – 2011
System Engineer / MIS Specialist San Jose, CA

Plexus designed, manufactured and sold industry leading UNIX-based super-mini systems.

 

Accomplishments

  • Achieved 20% increase in sales for SDL by defining Global Information Management enterprise solutions targeting the pharmaceutical industry
  • Increased sales by 35%, supporting the return to profitability by defining the Global Information Management marketing initiative without requiring new features/functions
  • Realized international revenue increase of 35% through the successful management of Siebel’s globalization product marketing operation (internationalization, localization and global deployments)
  • Generating in excess $15,000,000 in upgrades by delivered 14 consumer product releases across 7 product lines in 12 months
  • Reduced support costs by 20% and increased customer satisfaction by designing, developing and implementing field service logistic solution capable of predicting board and IC defects at the revision level
  • Using multi-generational, interruptive language developed key elements of an early generation call center application for the telephony market.

Proficieniecs

Strategic Marketing
Tactical Marketing
Team Management
Product Management
Project Management
Marketing Automation
Emerging Technologies
Emerging Markets

Global Deployments
Multicultural Team & Customer Management
Localization & Internationalization
Training, Coaching, Mentoring
B2B & Enterprise

Technologies

Power User

Access, Word, Excel, PowerPoint, SharePoint, Sales Force

Junior Developer

Expressions Web, SQL Server, Siebel, Transact SQL, DB2, Oracle, Unix/Linux csh/ksh, TCL/TK, HTML

Legacy

Assembler, COBAL, FORTRAN, C, JAVA, Fourth, ICON, LISP, InterBase (RDBMS), Ingres, Progress, Siebel 7